Welcome to KBCUSTOMPRINTS! By accessing or using our website www.roadrunnerclothinghtx.com and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully.


1. General Terms

Acceptance of Terms:

By using our website or purchasing from us, you agree to these Terms and Conditions. If you do not agree, please do not use our website.

Changes to Terms:

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on our website, and your continued use of the site constitutes acceptance of the new terms. 

2. Products and Services

Product Descriptions:

We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content are error-free, complete, or current.

Pricing:

 Prices for products are subject to change without notice. We reserve the right to modify prices and availability of products at our discretion.

3. Orders and Payments

Order Acceptance:

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product information, or issues with payment.

Payment:

Payments must be made using our accepted payment methods. We use secure payment gateways to process transactions, but we do not store your credit card information.

4. Shipping and Delivery

Shipping:

We will make reasonable efforts to process and ship orders promptly. Shipping times may vary depending on your location and the shipping method selected.

Delivery Issues:

We are not responsible for delays or damages that occur during shipping. If you receive a damaged or incorrect item, please contact us within [number] days of receipt.

5. Returns and Exchanges

Return Policy:

We accept returns and exchanges in accordance with our Return Policy, which can be found [here/at this link]. Please review the policy for details on how to return or exchange products.

Refunds:

Refunds will be issued in accordance with our Return Policy. Refunds will be processed to the original payment method used for the purchase.

6. Intellectual Property

Ownership:

All content on our website, including text, images, logos, and trademarks, is the property of Perla Western Wear and protected by intellectual property laws. Use of

Content:

You may not reproduce, distribute, or otherwise use our content without our express written consent. 

7. Limitation of Liability

Disclaimer:

Our website and products are provided “as is” and “as available” without any warranties, express or implied. We disclaim all warranties to the fullest extent permitted by law.

Limitation:

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles.

At KBCUSTOMPRINTS, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return process to ensure your experience is as smooth as possible.

1. Information We Collect

Personal Information:

 When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

 Payment Information:

We collect payment information, including credit card numbers, through secure payment gateways when you make a purchase. We do not store your credit card information.

Browsing Data:

We may collect information about your visit to our website, including your IP address, browser type, operating system, and pages viewed.

 2. How We Use Your Information

To Process Transactions:

We use your personal information to process and fulfill your orders, including shipping and handling.

To Communicate with You:

We may use your contact information to send order confirmations, updates, promotional offers, and newsletters.

To Improve Our Services:

We analyze browsing data and purchase history to enhance our website, improve our product offerings, and provide a better shopping experience.

3. How We Share Your Information

Service Providers:

 We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.

Legal Requirements:

We may disclose your information if required by law or to protect our rights, property, or safety.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect data about how you use our website. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails.

7. Changes to This Privacy Policy

 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

At KBCUSTOMPRINTS, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return process to ensure your experience is as smooth as possible.  

1. Eligibility for Returns

Return Window:

You may return items within 30 days from the date of purchase. Returns must be initiated within this period to be eligible for a refund or exchange.

Condition of Items:

Items must be returned in their original condition, unworn, unwashed, and with all original tags and packaging intact. We cannot accept returns for items that do not meet these criteria.

2. How to Return an Item

Contact Us:

Before returning an item, please contact our customer service team at [Your Email Address] or [Your Phone Number] to obtain a Return Authorization (RA) number. 

Prepare the Return:

Pack the item securely, including the original invoice and any tags. Clearly write the RA number on the outside of the package.

Ship the Return:

Send the package to the following address:

KBCUTOMPRINTS
Returns Department
2880 Beamer Rd ste h, Houston, TX 77089, United States 

We recommend using a trackable shipping service or purchasing shipping insurance to ensure the return is received.


3. Refunds and Exchanges

Refunds:

Once we receive and inspect your return, we will process a refund to the original payment method. Please allow up to 10 business days for the refund to be reflected in your account.

Exchanges:

If you prefer an exchange, please let us know at the time of return. We will process the exchange based on the availability of the requested item. If the item is out of stock, we will offer a refund or store credit.

4. Non-Returnable Items

Certain items are not eligible for return, including:

Sale items (unless defective or incorrect)
Custom or personalized items
Gift cards

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [Your Email Address] or [Your Phone Number]. We will arrange for a replacement or issue a refund for the affected item.   

6. Shipping Costs

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item. Original shipping fees are non-refundable. Free Returns: Occasionally, we may offer free return shipping promotions. These promotions are subject to change and will be clearly communicated at the time of purchase.